Older Adults

Analysis of services for our region’s older adults, including participant surveys and information about protective services for older adults.
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Older Adults’ Perspectives on Home Delivered Meals: A Survey of Participant Satisfaction

In partnership with nine community-based providers, Allegheny County Department of Human Services (DHS) provides home-delivered meals to older adults in need. In order to learn more about meal recipient satisfaction, […]

Introducing Performance-Based Contracting: A Comparison of Implementation Models

Linking provider payments to performance measures is gaining popularity as a way to improve outcomes, efficiency and innovations.  Three performance-based contracting models have been implemented in Allegheny County, targeting: 1) […]

Never Let a Good Crisis Go to Waste: Building a Better Home-Delivered Meals System

When its largest provider of Home -Delivered Meals (HDM) suddenly decided to discontinue its service, the Area Agency on Aging (AAA) had just weeks to ensure that 800 frail and […]

Retooling with Rigor: Upgrading the Area Agency on Aging’s Options Care Management Program

In 2011, the Allegheny County Area Agency on Aging, part of the county’s Department of Human Services, embarked on an effort to improve the quality of its Options Care Management […]

Allegheny County LINK: A Summary of Data and Consumer Feedback

The Link is a collaborative effort among local agencies, organizations and indi­vidual consumers, designed to help older adults and people living with a disability maintain their independence, dignity and quality […]

Prevention Programs Across the Department of Human Services

DHS is committed to meeting the human services needs of county residents, particularly the county’s most vulnerable populations, through an extensive range of prevention, early intervention, crises management and after–care […]

The State of Technology in Aging Services in Pennsylvania

Center for Aging Services Technology, American Association of Homes and Services for the Aging Click to read the full report.